Frequently Asked Questions
Please see our guide for answers to many of the questions you may have about your stay with us; review our property policies. Please don't hesitate to reach out to us for additional information.
Reservation Deposits
Deposit due at the time of reservation is 100 percent of the first night's stay and is fully refundable in accordance with our cancellation policy. The balance is due upon arrival. We accept the following credit cards: Visa, Mastercard, Discover and American Express. Cash is accepted following a credit card deposit.
Cancellations
Cancellation Notice Requirement
All cancellations must be received in writing via email at logcabinmotel@wyoming.com.
Please include your reservation number to ensure proper documentation.
Cancellation Policy
(10:00 AM Local Time Cutoff Applies)
1–2 night stays:
Cancel at least 7 days prior to arrival for a refund of the balance paid.
3–6 night stays:
Cancel at least 14 days prior to arrival for a refund of the balance paid.
7 nights or more:
Cancel at least 21 days prior to arrival for a refund of the balance paid.
Group reservations (3 or more cabins, 3 plus nights):
Require 30 days' notice.
Cancellations received after the applicable cutoff, early departures, or no-shows are non-refundable.
Reservation Changes
Any modification to an existing reservation is subject to a $15 change fee.
IMPORTANT – THIRD-PARTY RESERVATIONS
**ALL RESERVATIONS MADE THROUGH THIRD-PARTY SITES
(INCLUDING BOOKING.COM, EXPEDIA, AIRBNB, AND OTHER GDS CHANNELS)
MUST BE CANCELED DIRECTLY THROUGH THE ORIGINAL BOOKING WEBSITE.
THE LOG CABIN MOTEL CANNOT CANCEL OR MODIFY THESE RESERVATIONS.**
All cancellations must be received in writing via email at logcabinmotel@wyoming.com.
Please include your reservation number to ensure proper documentation.
Cancellation Policy
(10:00 AM Local Time Cutoff Applies)
1–2 night stays:
Cancel at least 7 days prior to arrival for a refund of the balance paid.
3–6 night stays:
Cancel at least 14 days prior to arrival for a refund of the balance paid.
7 nights or more:
Cancel at least 21 days prior to arrival for a refund of the balance paid.
Group reservations (3 or more cabins, 3 plus nights):
Require 30 days' notice.
Cancellations received after the applicable cutoff, early departures, or no-shows are non-refundable.
Reservation Changes
Any modification to an existing reservation is subject to a $15 change fee.
IMPORTANT – THIRD-PARTY RESERVATIONS
**ALL RESERVATIONS MADE THROUGH THIRD-PARTY SITES
(INCLUDING BOOKING.COM, EXPEDIA, AIRBNB, AND OTHER GDS CHANNELS)
MUST BE CANCELED DIRECTLY THROUGH THE ORIGINAL BOOKING WEBSITE.
THE LOG CABIN MOTEL CANNOT CANCEL OR MODIFY THESE RESERVATIONS.**
No-Shows
No-Show Policy
No-shows will be charged in accordance with the cancellation policy outlined above.
Early Departure Policy
No refund can be guaranteed in the event of early departure.
If the cabin is re-rented, a refund may be issued only for the portion of the stay successfully re-booked.
No-shows will be charged in accordance with the cancellation policy outlined above.
Early Departure Policy
No refund can be guaranteed in the event of early departure.
If the cabin is re-rented, a refund may be issued only for the portion of the stay successfully re-booked.
Check-In
Check-in begins at 4 PM; early check-in available upon request, and can be accommodated after 2 PM with prior inquiry, subject to availability.
Check-Out
Check-out is at 10:00 AM. If you require a later check-out, please inquire with us in advance to see if we can accommodate your request. A $20 fee may apply for check-outs later than 12:00 PM (noon). Check-outs after 3:00 PM will incur a $50 late check-out fee upon availbility
Pets
Dogs & Service Animals
Guests traveling with dogs, including ADA-recognized service dogs, are asked to call us as soon as possible to confirm that an appropriate dog-friendly cabin is available in their selected cabin category. Only dogs are permitted; no other pets are allowed.
Emotional Support Animals (ESAs)
Emotional Support Animals are not recognized as service animals under the ADA and fall under our standard pet policy. Applicable pet fees apply in designated dog-friendly accommodations.
Fees & Notice
A non-refundable cleaning fee applies to dog-friendly accommodations. Service dogs are exempt from pet fees, in accordance with the ADA.
Reservation Confirmation Required
If you note a dog, ESA, or service animal on your reservation, you must receive a Modification of Reservation Notice confirming approval. If you have not received confirmation, please call us ASAP prior to arrival to ensure we can accommodate you (307 367 4579)
Arriving with an unannounced dog or ESA may result in non-accommodation and/or a $75 per day fee.
Guests traveling with dogs, including ADA-recognized service dogs, are asked to call us as soon as possible to confirm that an appropriate dog-friendly cabin is available in their selected cabin category. Only dogs are permitted; no other pets are allowed.
Emotional Support Animals (ESAs)
Emotional Support Animals are not recognized as service animals under the ADA and fall under our standard pet policy. Applicable pet fees apply in designated dog-friendly accommodations.
Fees & Notice
A non-refundable cleaning fee applies to dog-friendly accommodations. Service dogs are exempt from pet fees, in accordance with the ADA.
Reservation Confirmation Required
If you note a dog, ESA, or service animal on your reservation, you must receive a Modification of Reservation Notice confirming approval. If you have not received confirmation, please call us ASAP prior to arrival to ensure we can accommodate you (307 367 4579)
Arriving with an unannounced dog or ESA may result in non-accommodation and/or a $75 per day fee.
Smoking
The interiors of all cabins are non-smoking and fragrance-free of any kind, including weed, vapes, incense, and essential oils. Smoking inside a cabin will result in a $250 fee charged to the credit card on file.
Smoking is permitted on your private porch only, with the cabin door fully closed. Please refrain from smoking outdoors if adjacent porches are occupied.
Cigarette butts must not be disposed of in indoor trash receptacles; please use appropriate outdoor containers provided for you.
Smoking is permitted on your private porch only, with the cabin door fully closed. Please refrain from smoking outdoors if adjacent porches are occupied.
Cigarette butts must not be disposed of in indoor trash receptacles; please use appropriate outdoor containers provided for you.
Bikes
Bicycles may be securely locked to the cabin porch directly in front of your cabin. Lockable indoor storage may be available upon request, subject to availability. Bicycles are not permitted inside cabins.
Taxes
Applicable taxes are subject to change without notice.
Damages
Damage & Excessive Cleaning Policy
If a cabin is damaged or left excessively dirty during a stay, guests will be charged the cost to repair or replace damaged items, plus a $50 cleaning fee.
To help maintain the quality of our boutique bedding and organic duvet covers, we provide complimentary protective cover sheets for beds upon request. Cleaning cloths are available at no charge for bikes, backpacks, and other cleaning needs, and beach towels are provided for lake use.
If a cabin is damaged or left excessively dirty during a stay, guests will be charged the cost to repair or replace damaged items, plus a $50 cleaning fee.
To help maintain the quality of our boutique bedding and organic duvet covers, we provide complimentary protective cover sheets for beds upon request. Cleaning cloths are available at no charge for bikes, backpacks, and other cleaning needs, and beach towels are provided for lake use.
OVERVIEW POLICIES FOR THE LOG CABIN MOTEL
OVERVIEW OF OUR POLICIES FOR THE LOG CABIN MOTEL
Reservations & Cancellations
What is your cancellation policy?
A 10:00 AM local time cutoff applies to all cancellations. Cancellation notice requirements vary by length of stay and reservation type. Cancellations received after the cutoff, early departures, or no-shows are non-refundable.
What if I booked through Booking.com, Expedia, or Airbnb?
Reservations made through third-party sites must be canceled or modified directly through the website where the reservation was made.
Reservation Changes
Can I change my reservation?
Yes. Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window may not be possible.
Check-In & Check-Out
What time is check-in?
Check-in begins at 4:00 PM. Early arrivals are accommodated when possible but cannot be guaranteed.
What time is check-out?
Check-out time is 10:00 AM. Late check-out requests must be made at check-in and are subject to availability.
Pets & Service Animals
Are dogs allowed?
Yes. Dogs are welcome in designated dog-friendly rooms only. Only dogs are permitted.
Do I need to notify you if I'm bringing a dog or service animal?
Yes. Please contact us in advance to confirm availability of a dog-friendly cabin..
Are there pet fees?
A non-refundable cleaning fee applies to dog-friendly accommodations. ADA-recognized service dogs are exempt.
What about Emotional Support Animals (ESAs)?
ESAs are not recognized as service animals under the ADA and fall under our standard pet policy.
Smoking
Is smoking allowed?
All rooms are non-smoking of any kind. Smoking inside a cabin will result in a $250 fee. Designated smoking areas are each one's porch, ashtray provided
Bicycles
Can I bring my bike into my cabin?
No. Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Damage & Cleaning
What happens if something is damaged?
Please let staff know if your had any kind of "accident" - it will avoid higher damage fees. Damages or missing items will be charged to the guest's credit card. A up to a $75 excessive cleaning fee may apply.
Reservations & Cancellations
What is your cancellation policy?
A 10:00 AM local time cutoff applies to all cancellations. Cancellation notice requirements vary by length of stay and reservation type. Cancellations received after the cutoff, early departures, or no-shows are non-refundable.
What if I booked through Booking.com, Expedia, or Airbnb?
Reservations made through third-party sites must be canceled or modified directly through the website where the reservation was made.
Reservation Changes
Can I change my reservation?
Yes. Any modification to an existing reservation is subject to a $15 change fee. Changes requested within the cancellation window may not be possible.
Check-In & Check-Out
What time is check-in?
Check-in begins at 4:00 PM. Early arrivals are accommodated when possible but cannot be guaranteed.
What time is check-out?
Check-out time is 10:00 AM. Late check-out requests must be made at check-in and are subject to availability.
Pets & Service Animals
Are dogs allowed?
Yes. Dogs are welcome in designated dog-friendly rooms only. Only dogs are permitted.
Do I need to notify you if I'm bringing a dog or service animal?
Yes. Please contact us in advance to confirm availability of a dog-friendly cabin..
Are there pet fees?
A non-refundable cleaning fee applies to dog-friendly accommodations. ADA-recognized service dogs are exempt.
What about Emotional Support Animals (ESAs)?
ESAs are not recognized as service animals under the ADA and fall under our standard pet policy.
Smoking
Is smoking allowed?
All rooms are non-smoking of any kind. Smoking inside a cabin will result in a $250 fee. Designated smoking areas are each one's porch, ashtray provided
Bicycles
Can I bring my bike into my cabin?
No. Bicycles are not permitted inside rooms. Secure outdoor storage or indoor storage by request is available.
Damage & Cleaning
What happens if something is damaged?
Please let staff know if your had any kind of "accident" - it will avoid higher damage fees. Damages or missing items will be charged to the guest's credit card. A up to a $75 excessive cleaning fee may apply.